This month saw Encore launch its brand new newsletter, 'in touch'.

The seasonal update brings together both company and wider industry news and forms part of Encore's ongoing strategy to continuously improve its communication channels with clients.

General manager, Gordon Ferguson, said: "Encore is proud of its relationship with clients. We do our best to keep people informed, not just about what we ourselves are up to, but also in terms of what's happening within the estate and block management area at large. The first edition of 'in touch', for example, talks about the government's decision not to press ahead with what Encore believes is much needed industry regulation. And on a more personal note, we introduce the new faces that have joined our team this year. So there's a real mixture in there.

"We hope that our clients enjoy the newsletter and that it goes some way to demonstrating our commitment to a first class level of service provision and customer care."

To download the first edition of in touch, visit www.encoreestates.co.uk